I really do love the credit union and have been a member for my ENTIRE life! My mom retired from COUNTRY, so we have always banked through the credit union. I have been very spoiled by the personal touch that IAACU has provided for me. So much so, that when I went to bank at another institution I was SHOCKED and very unpleasantly surprised.
I love that IAACU always knows my name. I am able to give them my account number and speak my requests to real people who remember me. I have built relationships with tellers like Tammy over the years from seeing them weekly. They know me by name and are always amazing with suckers for my kids when I go through the drive through.
I’m able to deposit my husband’s checks after hours on Friday nights and can use that money immediately to go grocery shopping the next day.
I can move money from my savings to my checking and vice versa without penalty.
I have used Justin for loans ranging from auto to personal for whatever reason and never feel any kind of judgement. He is always there with advice when I need it though, which is what I love about a great loan officer!
Overall, the IAACU goes ABOVE AND BEYOND for their customers. I guarantee that anyone that tries to find the same level of service and support at a regular bank will be disappointed with all of the rules and regulations that the credit union just doesn’t have.
They make it EASY!