Member Testimonials

"Ramona is the one that did my auto loan she is extremely very helpful and excellent service i will do all my business with IAA because her."

"Easiest loan process I have ever had!!"

"Justin has always been more than helpful, efficient and friendly. He makes the loan process painless!"

"Honestly Brian Horn makes everything so simple and streamlined, I couldn't ask for better service!!"

"I am very happy with my loan process and interest rate, Brian did an excellent job with our car loan!"

"Loan process is amazing! It was done in a day. Justin is amazing!"

"Brian made everything possible & worked with me to get it done."

"Mona did a fantastic job and was extremely helpful in getting us the loan we needed on a new vehicle in a very short amount of time."

"Mona is very helpful and great to work with!"

"I'm quite Very Happy with everyone and all my dealings.  Just Great and Thank u!"

"Brian Horn was great!  Answered my questions immediately and had my loan processed way faster than I thought it would take, keep up the great work!"

"Had a great service. Justin  V. Is great with people, make  us feel like family, every time  I need information  about a loan, he is always  willing  to help out. Thank you IAA for having great employees that take care of  of people."

"I have always found the loan process quick and easy.  I don't feel it could get any better!"

'Continue providing Excellent customer service. Justin is AMAZING!"

"Every experience I have had with Brian has been great, I honestly cant think of anything he could have done different."

"I was so very happy with the service I received when buying my new vehicle.  Everyone there was so very helpful and made everything so easy for me."

"We communicated by email.  By the time my wife & I went in to sign, everything was all lined up.  I loved the simplicity."

IAA Credit Union is a great place for anybody that works or has an association with the IAA Family of companies. (Illinois Farm Bureau, Country Financial, Growmark.) Staff is excellent, and great rates on both deposit and loan products. Small enough to make experience personalized, but big enough to offer a variety of products too. Restricted membership, but this is a positive in my opinion.

The service at IAA Credit Union is by far above most banks. The personalization and customer service given to me exceeds my expectations. I was involved in a car accident and received a car loan for a new car in less than one day! I've changed accounts and had great service from Dawn and Justin! Keep up the good work!

As a retired COUNTRY employee of nearly 38 years, I always felt IAA Credit Union was just another member of the family. I always feel as if IAACU has my back and the backs of all their members whether we take advantage of checking, savings, loans, certificate of deposits, Christmas or Vacation Clubs, or VISA. They watch the activities on your accounts and if anything seems out of the ordinary they call. Thank you IAA Credit Union for watching out for me and my accounts for the past 30 (+) years!

Always such amazing and personal customer service. Hard to find that anywhere anymore. Kudos to your staff for always being so helpful and welcoming.

I love the Christmas club account! It helps us plan ahead and stick to our budget!!

The Auto loan team especially Loan Agent Justin Vest shows genuine concern over every individual that has been referred to him for financing on vehicles whether new or used. His concern makes me comfortable with using the IAACU as my primary place for obtain loans for my family.

Quick and easy loan processing. Very satisfied with the girls who answered the phone and the loan officer Justin who prepared the loan. I enjoyed working with the IAACU referred by Stephanie in Tim Perchinski’s office.

Just wanted to say thank you again for making business easy to do with IAA. Recently I have purchased a home utilizing IAA as my mortgage lender. Now, this loan and both were the easiest I have ever done. Ultimately you are  a “virtual” bank for me living here in MN, but I cannot imagine any local bank making this process of doing business any easier even if they were in my backyard.

"We have been members for at least 28 yrs and our adult Boys have been members since high school. Great customer service best ever. Thank you all for being AWESOME!"

 This was a very easy and quick process. Since I work, this was very important. Plus everyone was so nice and helpful. Ramona was outstanding as she led me through the process. She was very efficient, helpful with a great attitude, and very kind. I can’t say enough about the service I received.

Our Loan process was all completed over the phone and through email. Including electronic signature. While we were in another state. We have worked with Justin Vest for a few different loans. He is very helpful in getting us exactly what we needed.

"Julie was fabulous help with our CD."

"Nick and Rachel were fantastic to work with."

"I appreciated always feeling like I was in loop throughout the process."

"Carolyn was extremely helpful and patient during the process. Courtney was very communicative and competent."

"First rate experience. From the initial inquiry with Rachel to completing the process with Pam, IAACU offers the service and expertise that I need."

"IAACU rocks! Looking forward to working with David on commercial office space loan."

"I was pleased with process from start to finish."

"Brian was great to work with...very responsive and kind!"

"So easy to do business with you guys. Very happy!"

"Talk to the loan officer is very easy and simple and they get right on it."

"Mona gave us a chance and saw through our struggles as young adults and could see we had fixed out issues. She was fantastic and now we are members for life!"

"Pam was great!"

"I really appreciated the friendliness and helpfulness of my loan officer."  

"Great team of professionals! Although the bank is miles away it still feels like a close community bank." 

" I appreciated the quick response to my application and whole process being so easy to do online."

"Outstanding staff with exceptional knowledge and expertise. Always a pleasure to work with."

"Brian was very pleasant and helpful. He provided the info, answered my questions, and allowed me time to discuss with my spouse. He made it simple!"

"I dealt with Justin. He's an awesome guy to work with. One of the reason to continue to bank with IAACU."

"Justin is fantastic! Even living in Texas it was extremely easy to obtain my loan."  

"Quick and easy loan processing. We appreciated how informative the representative was and the prompt service we received." 

"Brian Horn was thorough, very informative, and got back to me ASAP. I really like working with Brian!"