Member Testimonials

The service at IAA Credit Union is by far above most banks. The personalization and customer service given to me exceeds my expectations. I was involved in a car accident and received a car loan for a new car in less than one day! I've changed accounts and had great service from Dawn and Justin! Keep up the good work!

I really do love the credit union and have been a member for my ENTIRE life!  My mom retired from COUNTRY, so we have always banked through the credit union.  I have been very spoiled by the personal touch that IAACU has provided for me.  So much so, that when I went to bank at another institution I was SHOCKED and very unpleasantly surprised.

I love that IAACU always knows my name.  I am able to give them my account number and speak my requests to real people who remember me.  I have built relationships with tellers like Tammy over the years from seeing them weekly.  They know me by name and are always amazing with suckers for my kids when I go through the drive through.

I’m able to deposit my husband’s checks after hours on Friday nights and can use that money immediately to go grocery shopping the next day.

I can move money from my savings to my checking and vice versa without penalty.

I have used Justin for loans ranging from auto to personal for whatever reason and never feel any kind of judgement.  He is always there with advice when I need it though, which is what I love about a great loan officer!

Overall, the IAACU goes ABOVE AND BEYOND for their customers.  I guarantee that anyone that tries to find the same level of service and support at a regular bank will be disappointed with all of the rules and regulations that the credit union just doesn’t have.

They make it EASY!

Our Loan process was all completed over the phone and through email. Including electronic signature. While we were in another state. We have worked with Justin Vest for a few different loans. He is very helpful in getting us exactly what we needed.

Quick and easy loan processing. We appreciated how informative the representative was and the prompt service we received. 

Brian Horn was thorough, very informative, and got back to me ASAP. I really like working with Brian!

 This was a very easy and quick process. Since I work, this was very important. Plus everyone was so nice and helpful. Ramona was outstanding as she led me through the process. She was very efficient, helpful with a great attitude, and very kind. I can’t say enough about the service I received.

Quick and easy loan processing. Very satisfied with the girls who answered the phone and the loan officer Justin who prepared the loan. I enjoyed working with the IAACU referred by Stephanie in Tim Perchinski’s office.

IAA Credit Union is a great place for anybody that works or has an association with the IAA Family of companies. (Illinois Farm Bureau, Country Financial, Growmark.) Staff is excellent, and great rates on both deposit and loan products. Small enough to make experience personalized, but big enough to offer a variety of products too.

Restricted membership, but this is a positive in my opinion.